Frequently Asked Questions
Questions that cause us headaches
Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from Amicki.com
Please send an email to [email protected] if you think a product listed on our website does not meet these standards.
Yes, you need an account to shop on Amicki.com.
Shopping on Amicki.com is easy! Once you have found the product you want to buy, just follow the steps below:
- Click on ‘Add to Cart’ to add this product to your cart
- Click on ‘Cart’ in the top right corner
- Register an account or Login into your existing account by entering your email and password
- Enter your shipping/billing information
- Choose your preferred payment option
- Click on ‘Checkout’ to complete your order
Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order.If you are unsure of whether your order has been confirmed or not, please contact our Customer Service Call Center on 08114397356 or [email protected] a few hours after your order placement.
You can choose from the different payment methods available on Amicki.com. Please find below the list of available payment methods:
- Cash On Delivery (easy and simple at your doorstep)
- Credit/Debit Cards
You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information.
There are no hidden costs or charges when you order from Amicki.com. All costs are 100% visible at the end of the checkout process.
We will send you regular updates about the status of your order via emails and SMS.
Products & Prices
Yes, Amicki.com only offers 100% new products.
Please send us an email on [email protected] if you think a product listed on our website that does not meet these criteria.
You can start by clicking on a category name from the category menu on the left side of the website. This shows all the products we have within that category. If you know what you are looking for, just click the search icon on the top of the page and type the name of the product and click search.
Prices on Amicki.com are not negotiable. Amicki.com has lots of sellers who offer you the best prices and deals.
Some of our products are offered by different sellers. This allows you to choose your prefered offer. If a product is sold by different sellers, you will find the alternative prices of other sellers in the product page.
Amicki.comprovides you with chance to return your product within 7 days after delivery. Past those 7 days, potential issues will be covered directly by the Seller if the product was provided with a warranty.
If a warranty is offered on a product, the warranty period will be displayed on the right side of the product page. If a product is sold by multiple vendors, the warranty period offered by each vendor will be displayed to the right of Seller name, in the ‘more information’ box. In case of doubt, do not hesitate to contact our Customer Service Call Center at 08114397356 or [email protected]